This privacy notice sets out how Search Property Group LTD will process personal data collected from or about you, or which you provide to us. Please read this notice carefully to understand why data is being collected and what we do with that data.
Our website and services may contain links to independent websites not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or privacy policies.
We may change the privacy notice from time to time by amending this page.
For The Purpose Of The Data Protection Act 2018 And General Data Protection Regulation EU 2016/679, The Data Controller Is Search Property Group LTD, A Company Registered In England Under Company Number 15321211, whose Registered Address is The Apex, Brest Road, Plymouth, PL6 5FL.
What type of information will we collect from you?
The personal information we collect from you will typically include the following:
– Full name and contact details (including your contact number, email, and postal address).
– Information relating to your identity where we are required by law to collect this to comply with the Money Laundering Regulations 2017 and the Immigration Act.
– Information on your close connections where we are required to conduct conflicts of interests under regulatory obligations.
– Your banking details where required, such as when letting a property or setting up a tenancy deposit account for you.
– Information on any access requirements you have necessary to enable us to find suitable properties for you, including details of any disability or health information.
– Details about your areas of interest for marketing purposes.
– Usage information about your visits to our website.
– Other technical information, including devices used to connect to our App, device location data, IP address, login information, browser type and version, time zone setting, and operating system.
On what basis can we process your information?
The legal grounds under data protection legislation for processing your personal data are as follows:
– Necessary for the performance of a contract or to take steps prior to entering into a contract with you.
– Explicit consent for specific purposes, including electronic marketing and processing Special Category Personal Data.
– Necessary for the purposes of our legitimate interests, except where overridden by the interests, rights, or freedoms of affected individuals.
– Compliance with a legal obligation.
– Protection of your interests or someone else’s interests.
– Needed in the public interest or for official purposes.
What are we going to do with your information?
We will hold and use personal information about you for the following purposes:
– Fulfillment of our obligations to you when providing property services.
– Sharing information with others necessary for property services or when acting as an agent for a third party on your behalf.
– Compliance with statutory and regulatory obligations, including identity verification, fraud prevention, money laundering, and assessing creditworthiness.
– Communication with you during the provision of our services.
– Statistical analysis for business management and strategic planning.
– Providing information about goods or services of interest, with your permission.
– Tracking your use of our service to improve it.
– Notification of changes to our service.
– Ensuring effective presentation of content from our site.
How long we keep your data for?
We will retain your personal data for different periods depending on the service you have chosen to use. In the event of a property transaction, data will be retained for a period of 7 years following the conclusion of the transaction and 5 years for Anti Money Laundering purposes.
Who your information will be shared with?
We may share your details with organizations (our “data processors”) conducting activities on our behalf, including payment service providers, credit reference and fraud prevention agencies, cloud computing host providers, technical support service providers, and advertising networks services. Specifically, we share data with our property management software providers, Vebra Solutions Limited, and IT support company, Computer Base in Plymouth.
We may also disclose your personal information to third parties in the event of a business sale, acquisition, or to comply with legal or regulatory obligations.
Security of your data:
Your data will be held on secure servers within the European Economic Area (“EEA”) with reasonable technological and operational measures in place to safeguard it from unauthorized access.
If we have provided you with a username and password, you are responsible for keeping it confidential.
Your rights:
– Access and update your information: Request a copy of the personal information we hold about you or update incorrect information.
– Request erasure of your data: Ask us to delete or remove personal data under certain conditions.
– Withdraw your consent: You have the right to withdraw consent for specific processing.
– Restrict or object to us using your data: Suspend or object to data processing in certain scenarios.
– Move your information to another organization: Request a copy of the personal data we hold about you for transfer to another organization.
Complaints about the use of your personal data:
If you have concerns about how your data is used, please contact us. If unsatisfied with our response, you can contact the Information Commissioner’s Office at www.ico.org.uk or 0303 123 1113.